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Competing on the Eight Dimensions of Quality

by | Jul 27, 2021 | Homework Help

350-500 words In “Competing on the Eight Dimensions of Quality,” in the Harvard Business Review from November–December 1987, David A. Garvin proposes the following eight critical dimensions of quality:

  • Performance
  • Features
  • Reliability
  • Conformity
  • Durability
  • Service ability
  • Aesthetics
  • Perception

Using the project you selected, describe in 1–2 sentences how you would define the output of your project in terms of each of the 8 dimensions (1–2 sentences for each dimension).

For my Project I would like to conduct my project on the Patient Care Section Bureau of HIV/AIDS, Division of Disease Control North Carolina Department of Health. Write 2 more paragraphs that are an introduction and conclusion to this topic. Be sure to include your references, and format your submission in APA format.

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