EPC is an abbreviation for Event-driven Process Chain, and is a flowchart based diagram that can be used for resource planning and identifying possible improvements of a business process. Businesses use event-driven process chain diagrams to lay out business process workflows, originally in conjunction with SAP R/3 modeling, but is now more widely used by many companies for modeling, analyzing, and redesigning business processes. 

>INSTRUCTIONS

In this assignment you will use Signavio, (see the Activity in week 3 for creating a Signavio account) to prepare an EPC diagram for the Case Study below. Make sure to identify the organizational units and actors relevant to the case study and indicate on the EPC diagram the actor that is responsible for each task in the process.

>YOUR DOCUMENT should be a WORD or PDF document containing a copy of the EPC diagram you constructed in Signavio. The EPC must only be ‘one page wide’, but it may span several consecutive pages.